Special Guest Speaker Laurie Roma will speak from 2:00 – 2:30 PM about the following:--The importance of online review management and how to get started:--Build customer loyalty, trust and credibility through transparency--Damage control for negative reviews--How to encourage more reviews--Differentiate yourself from competitors--Developing a response matrix in advance--Improves SEO and GEO results--Positive reviews as marketing… Continue Reading Laurie Roma – Crisis, Credibility & Customer Love – The Power of Reviews